New Landing How can we help? Themeforest Theme Support Dante white screen after going from 5.2 to 5.4 php

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Dante
  • #42537
    aswtmelody
    Member
    Post count: 16

    Currently I have Dante installed, and am running version 5.2 php. All is well. At the behest of my host I moved to 5.4. After doing so, I just get a white screen, both theme front and admin. I revert back to 5.2 and all is well again. Is there something I need to do to make it work correctly with 5.4?

    Thanks,
    Alicia

    #42890
    Melanie – SUPPORT
    Member
    Post count: 11032

    Phew interesting, I will ask the developer about that!

    #43100
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    You’d need to enable WP_Debug to check what error message shows on the white screen. My guess would be that you need to increase your php memory.

    Let us know if you can check the error, although we run 5.4 here with no issues.

    – Ed

    #210667
    alemarengo
    Member
    Post count: 695

    Hi Ed!
    As I see Woocommerce settings, it suggests us to use PHP 5.4. 5.3.3 - Raccomandiamo di usare la versione 5.4 o successiva di PHP
    Well, just a hint: if I set a different php version on my plesk config, website disappears.
    Is there a why?
    It happens the same with another website and Atelier installed.

    #210982
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you have WordPress updated to the last version?
    I’m not seeing anything in the theme that could cause that.

    You should try to changing the php version using the Twenty 15 theme, and also using Atelier only with Woocommerce to discard any plugin conflict.

    -Rui

Viewing 5 posts - 1 through 5 (of 5 total)

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