White screen after download – swiftideas

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This topic has 2 replies, 2 voices, and was last updated 11 years by Melanie – SUPPORT.

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Posted in: Neighborhood
November 11, 2013 at 8:04 pm #30840

Matty190
Member

Post count: 1

Hi,
My name is Mattia; I downloaded your beautiful theme but, unfortunately, it doesn’t works. I mean, if I install your “neighborhood theme” (6,52mb zipped) and also the “WooCommerce plugin” they block my page and I just can see a white screen in both cases.
If I delete all these two downloads everything comes as before.
I tried to download them by wordpress and also by FTP but nothing…always the same white screen.
If I install others themes or other plugin (like Contact Form 7 or Revolution Slider) they work.
I don’t know what to do because I really want to use your theme and hope you can help me! (sorry for my english!)
Thanks!

November 12, 2013 at 11:00 am #30903

Matty190
Member

Post count: 1

(I’m using wordpress 3.7.1)

November 15, 2013 at 12:03 pm #31513

Melanie – SUPPORT
Member

Post count: 11032

Hi, have you read through our documentation files already? If not please do so, as they describe in detail how to set the theme up.

Cheers!
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Posted in: Neighborhood

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