White blank home page after theme install

[ehandelsfabriken]

Hi, after installing the Joyn theme all I get is a blank white page. Can you please take a look at it.

[Rui Guerreiro – SUPPORT]

Hi,

Can you check your server logs for any additional info.
Will also need ftp access to your site.

Please use the private reply option.

-Rui

[ehandelsfabriken]

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[Mohammad – SUPPORT]

Hi,
It seems a wordpress installation problem. You have changed the wordpress database table name prefix in wp-config file. Have you changed the prefix of your all database tables? Table prefix at wp-config file and database should be same. You should contact at your host to display error.

Thanks
Mohammad

[ehandelsfabriken]

I dont think that’s the error because of two reasons:

1. WordPress was working just fine prior to installing the Joyn theme.

2. This has never been an issue with any of your other themes.

I have between installing WordPress and installing Joyn not made any changes to the database table prefix neither in the config file or the database itself.

[ehandelsfabriken]

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[ehandelsfabriken]

I have re-installed the theme now. First I tried to inactive Joyn and use one of the default themes. That worked. The site was displaying normal when using any of the default themes. After re-installing Joyn, I still can’t view any of the pages created by the Joyn Demo importer. Besides the Coming Soon page which displays normal. Must have something to do with the page templates. Because if I create a test page and choose the standard page template it doesn’t display. However if I change the page template to Holding page it displays.

Any idea?

[Mohammad – SUPPORT]

Hi,
Please go to Admin -> Settings -> Reading -> Front page display -> Please choose the home page as you want.
Thanks
Mohammad

[ehandelsfabriken]

Have done that now. It displays the same blank white page. Why? I know Ed is a busy man but can you ask him about this? I really cant understand why this is happening.

[Mohammad – SUPPORT]

Hi,
The developer of theme will assist you shortly.
Thanks
Mohammad

[Swift Ideas – Ed]

Hi @ehandelsfabriken

Can only think this is a php memory issue. Can you please enable WP_DEBUG in wp-config.php to see if an error shows on the blank page?

Not likely to be anything wrong with the theme itself – it works 100% fine here.

– Ed

[ehandelsfabriken]

My wp-config.php says: define(‘WP_DEBUG’, true);

Anything else I need to add in order to view any error messages?

Looking at the source code, the page stops loading after the line below:

<div id="site-loading" class="orbit-bars"><div class="spinner "><div></div></div></div>

[ehandelsfabriken]

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[Swift Ideas – Ed]

Glad it’s working now – enjoy!

– Ed