New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Where do I enable "Additional Information" on the single product page?

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • December 31, 2014 at 1:49 pm #138452
    molebear
    Member
    Post count: 8

    Hi Neighbourhood,

    I am new to Neighbourhood and have somehow managed to disable the “Additional Information” on the single product page. This was working 🙁

    Probably a simple question: How can I re-enable “Additional Information”?

    Thanks,
    Mark

    January 2, 2015 at 5:05 am #138533
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view website. You have enable apache level security. Your website opens a popup window to enter the Username and Password.
    Thanks
    Mohammad

    January 2, 2015 at 8:58 pm #138698
    molebear
    Member
    Post count: 8
    This reply has been marked as private.
    January 2, 2015 at 9:51 pm #138704
    molebear
    Member
    Post count: 8
    This reply has been marked as private.
    January 2, 2015 at 9:52 pm #138705
    molebear
    Member
    Post count: 8
    This reply has been marked as private.
    January 3, 2015 at 1:03 pm #138734
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The “Additional Information” tab will only show if the product has weight, dimensions or attributes (not used for variation for variable products).

    Thanks
    Mohammad

    January 4, 2015 at 1:21 am #138812
    molebear
    Member
    Post count: 8
    This reply has been marked as private.
    January 4, 2015 at 1:24 am #138814
    molebear
    Member
    Post count: 8
    This reply has been marked as private.
    January 4, 2015 at 3:31 am #138819
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok. I am glad that your issue resolved.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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