New Landing How can we help? General Feedback & Suggestions when logging out, cart is cleared.. How can I fix?

Viewing 10 posts - 1 through 10 (of 10 total)
  • #155873
    jyc109th
    Member
    Post count: 80

    Hello. I’m using neighborhood theme. I have a question.
    I want to keep cart, when I logout, but When I logout, cart is cleared..

    I don’t know why..

    – Woocommerce Version: 2.3.5
    – YITH wishlist version: 2.0.4

    How can I fix this problem..?

    Thank you!

    #155920
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s a strange situation, probably an plugin conflict.
    Can you provide us and admin user so we can give it a try?

    Use the private reply option.

    -Rui

    #155961
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #155972
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just tested it and it happens the same.

    Try that situation with the default WordPress theme just to discard any situation in our theme.

    -Rui

    #155981
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #155986
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I need that you make the test I ask you, activating the default WordPress theme.
    It’s very complicated to me because of the language.

    -Rui

    #156118
    jyc109th
    Member
    Post count: 80
    This reply has been marked as private.
    #156121
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The goal of the test I asked was to ensure that this was not theme related. Since it’s also happening with default WordPress theme, you should contact Woocommerce support team to figure this out for you.

    -Rui

    #156122
    jyc109th
    Member
    Post count: 80

    Hello, Rui.

    Thank you for your reply. I’ll do that~

    #156123
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register