New Landing › How can we help? › Themeforest Theme Support › Joyn › When I edit my page, weird things happen

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Joyn
  • June 15, 2017 at 4:22 pm #328936
    hyprbrands
    Member
    Post count: 4

    I updated WordPress and now when I update my pages either the formatting gets all screwed up for nothing loads into swift page builder. Any idea why this might be?

    June 16, 2017 at 9:16 pm #329062
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Have you updated to the latest Swift Framework version (v2.5.43)? Once done, please make sure you clear your browser cache.

    Thanks,

    – Ed

    June 20, 2017 at 1:58 am #329363
    hyprbrands
    Member
    Post count: 4

    I updated the plugin and cleared the cache. As of now when I edit the page all the formatting still gets erased. I tried in both Chrome and Firefox same issue.

    June 20, 2017 at 10:22 am #329376
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin credentials so we can give it a try?

    -Rui

    June 20, 2017 at 3:02 pm #329437
    hyprbrands
    Member
    Post count: 4
    This reply has been marked as private.
    June 20, 2017 at 3:55 pm #329450
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 20, 2017 at 4:08 pm #329452
    hyprbrands
    Member
    Post count: 4

    Updated and it fixed my issues thank you

    June 20, 2017 at 4:19 pm #329455
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.

    -Rui

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    Posted in: Joyn
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