New Landing › How can we help? › Themeforest Theme Support › Joyn › What is the maximum size for the logo area ?

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    Posted in: Joyn
  • September 17, 2014 at 4:06 pm #111808
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ve uploaded your logo at only 30px high? (see screenshot)

    – Kyle

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    September 17, 2014 at 5:56 pm #111852
    DrYohann
    Member
    Post count: 45

    No, here’s a screenshot from here as attachment

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    September 18, 2014 at 6:43 am #111973
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will forward this one to Ed, looks like there is a max height being set

    – Kyle

    September 22, 2014 at 3:05 pm #113347
    DrYohann
    Member
    Post count: 45

    Any news ?

    September 22, 2014 at 3:10 pm #113348
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Apologies, I forgot to assign to Ed.

    He will be online later on. Sorry about that

    – Kyle

    September 22, 2014 at 4:02 pm #113377
    DrYohann
    Member
    Post count: 45

    ok thanks, I’ll be here waiting ! 🙂

    September 22, 2014 at 8:15 pm #113455
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    September 23, 2014 at 12:40 am #113496
    DrYohann
    Member
    Post count: 45

    That’s the link, although if you don’t put .php, it won’t work…

    So go for http://www.networkquebec.ca/CCN/wp-login.php

    Tech support server side is really bad, still no answer from them…

    While you’re there, if you can tell me wide my sidebar widget will not begin aligned (top) with my main section, I’d love to know !

    Yohann

    September 23, 2014 at 4:18 pm #113822
    DrYohann
    Member
    Post count: 45

    Don’t worry about my second question, Kyle answered it. Still waiting for help on that logo though ! Thanks !

    September 24, 2014 at 1:16 am #113899
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, very odd. I’ve tested here and have no issues with that image file. I’ve got a feeling it must be something to do with your hosting setup, as the image height is being returned as being 30px on WordPress frontend output. I also can’t seem to upload a new image to test?

    – Ed

    September 24, 2014 at 2:33 pm #114102
    DrYohann
    Member
    Post count: 45

    Right, thanks Ed. I’m still waiting on server side support. It’s definitely bad… Yet I have so much stuff with them, I’m not sure I want to switch everything just yet. Let’s see how they play this. In the meantime, your support rocks and is greatly appreciated !!

    Since you tell me this works when you test it, I’ll close the thread and see what I can do from their end.

    Yohann

    September 24, 2014 at 2:37 pm #114103
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hope they sort it for you soon! If not, we’d highly recommend wpengine.com

    Let us know how you get on.

    – Ed

    September 25, 2014 at 2:52 pm #114546
    DrYohann
    Member
    Post count: 45

    I found a workaround by uploading via an extension called Add from server.
    So, don’t have to change anything.

    And, happy to report that since I did that, logo shows at 70 px height. So all is good. Thanks for the help and continued support !

    – Yohann

    September 25, 2014 at 3:07 pm #114555
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! No problem

    – Kyle

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