New Landing How can we help? Themeforest Theme Support Dante Weird Text Change That Cannot be Fixed – TMs changed to ?

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #132634
    lpanalyst
    Member
    Post count: 182

    My home page right under slider image “Diligence” heading has “?” in place of “TM” on “Diligence Pack” and “Reference Pack”. I have updated multiple times but it does not change. Not sure why the TMs reverted to ? in the first place!

    #132765
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The font must not support the tm character

    – Kyle

    #133915
    lpanalyst
    Member
    Post count: 182

    Hi Kyle,

    This is probably the case. I’m having trouble editing this page. When I make a change to text on my homepage it is not reflecting when i hit update or ‘preview change’.

    Is it a caching issue? Any tips for resolving. Feel like i’ve done this 1,000 times and never had this issue.

    Bill

    #134071
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes it can be cache issues in case you have any cache plugin installed.

    -Rui

    #134372
    lpanalyst
    Member
    Post count: 182

    Thanks Rui. Would it be possible to assist me with this?

    I cannot figure out what is going on.

    #134510
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the admin credentials because can’t login with those.
    Thanks

    -Rui

    #134624
    lpanalyst
    Member
    Post count: 182
    This reply has been marked as private.
    #134902
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I notice the same behavior has you did, also created a new Page with the home content and after the changes also didn’t reflected.

    Then I realized that some other default WordPress functions didn’t worked like editing the status of the page or the Quick edit in the page list. You also have several errors in the javascript console.

    Something seems corrupt in your WordPress installation I suggest that you re-install WordPress if possible.

    -Rui

    #134904
    lpanalyst
    Member
    Post count: 182
    This reply has been marked as private.
    #134908
    lpanalyst
    Member
    Post count: 182

    Rui!

    What has happened??? After giving you access, now every single page of my website is the same and I cannot access the wp-admin portion of my site.

    This is really urgent and I need immediate support.

    Bill

    #134916
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Already replied in the other topic.
    I didn’t installed or deleted anything.

    -Rui

Viewing 11 posts - 1 through 11 (of 11 total)

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