New Landing How can we help? Themeforest Theme Support Punch Website text elements blank after update to latest version (1.5.3)

Viewing 11 posts - 16 through 26 (of 26 total)
  • Posted in: Punch
  • #171015
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I had no problem entering again in the admin. Clear the cache of your browser or try in a different. The menu problem seems to be related with a plugin conflict.

    I’m not sure but it seems to be from the Twitter Oauth plugin that is currently disabled.

    I’m seeing the site just fine.
    https://www.dropbox.com/s/58696jvtggam9t7/print_screen.png?dl=0

    -Rui

    #171066
    ojpstudios
    Member
    Post count: 18

    Whew, thanks for getting in there – it’s still a bit glitchy but at least people can see the portfolio and the headers/links are readable.

    Any thoughts as to why:

    – The homepage google fonts aren’t loading?
    – The portfolio filters don’t filter consistently?

    Thanks for bearing with me…
    Nina

    #171268
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding the Filters you some Post Order plugins that can mess that up.
    Disable all the plugins and check if the filters works fine with the plugins disabled.

    Can you provide an example of a text that should have a google font? And what google font?

    -Rui

    #171379
    ojpstudios
    Member
    Post count: 18

    Hi!

    It looks like the font is showing up, but it’s inconsistent across pages. Attached is what the Theme Options settings are (As you can see there’s a glitch with the “on” switch graphic, too).

    Also, I tried turning off all the plugins and trying the portfolio filtering, with no luck – It’s not a plugin issue as far as I can tell.

    Thanks!
    Nina

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    #171891
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remeove + character in category slug to work portfolio filter.
    Thanks
    Mohammad

    #172050
    ojpstudios
    Member
    Post count: 18

    the “+” character was never in the slug. I tried changing the Name as well but it still doesn’t work.

    As I prefer the “+” I’m going to put it back in the Name (not the Slug) since that didn’t fix the problem after trying.

    Any other ideas?

    Thanks,
    nina

    #172067
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Can you please list your issues one by one again because i am confuse at your current issues. Hope you will list it again.

    Thanks
    Mohammad

    #172143
    ojpstudios
    Member
    Post count: 18

    Hi,

    Currently the only remaining issue is the portfolio filter. It does not filter properly.

    The “+” character as been confirmed as NOT the issue causing this error.

    Thanks!
    Nina

    #172932
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    sorry, but that’s really from the plus sign. Since you have a cache plugin, it’s necessary to purge the cache after the Portfolio category change.

    I just changed “Motion Graphics + Animation” to “Motion Graphics Animation” so you can see that it works.

    -Rui

    #172992
    ojpstudios
    Member
    Post count: 18

    :/ well darn, it worked great with the “+” up until this last update.. there’s absolutely no way to get around that? That’s like my favourite thing. hahah

    Regardless, thanks for working through this with me – the portfolio works now with the removed character.

    Thanks!
    Nina

    #173039
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved.
    Thanks
    Mohammad

Viewing 11 posts - 16 through 26 (of 26 total)

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