New Landing How can we help? Themeforest Theme Support Punch Website text elements blank after update to latest version (1.5.3)

Viewing 15 posts - 1 through 15 (of 26 total)
  • Posted in: Punch
  • #164809
    ojpstudios
    Member
    Post count: 18

    Hi,

    Since updating the theme none of the text headings or links are showing. Please help asap!!

    Thank you,
    Nina

    #164835
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add the code below to your custom css option

    
    #impact-text h2, #impact-text h1 {
      opacity: 1!important;
    }
    #impact-text {
      padding: 80px 0!important;
    }
    

    -Rui

    #164861
    ojpstudios
    Member
    Post count: 18

    Hi!

    Thanks – I’ve implemented it however there are still some issues:

    – The fonts are not the Google Fonts that I have set in the Theme Options
    – The top menu links are still not visible

    Thank you,
    Nina

    #164865
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s strange, can you try to disable all plugins and test again. Maybe some plugin conflict.

    -Rui

    #164886
    ojpstudios
    Member
    Post count: 18

    Hi there!

    I tried turning off all plugins with no effect – I’ve now turned the ones that I absolutely need back on…

    Other suggestions?

    Thanks,
    Nina

    #165488
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try this one

    
    #main-navigation {
      opacity: 1!important;
    }

    -Rui

    #165498
    ojpstudios
    Member
    Post count: 18

    Hi!

    Getting closer – thank you! Now the top menu shows up, but only the base links. The dropdowns still don’t show up, and the font is still not what it’s supposed to be? ๐Ÿ™

    Thanks!
    Nina

    #165529
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    ul.sub-menu{
    opacity:1 !important;
    }

    Thanks
    Mohammad

    #165715
    ojpstudios
    Member
    Post count: 18

    No luck ๐Ÿ™ Other thoughts?

    #165721
    ojpstudios
    Member
    Post count: 18

    Ack, I just noticed that my entire portfolio gallery is also not functioning!! Please help!!! D:

    #166408
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Rui will assist you shortly

    – Kyle

    #170642
    ojpstudios
    Member
    Post count: 18

    Hi! I really need some support, ASAP – My website is my primary source of gaining clients and I lose jobs every day that it’s not functioning. Can I even pay someone to get in there today and have it working??

    Thank you,
    nina

    #170762
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have version 1.5.3 installed. Update to 1.5.4. Let me know your feedback.
    Thanks
    Mohammad

    #170774
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay, didn’t realized it was assigned to me.
    In this rare situations feel free to contact us earlier asking for the status of the topic.

    Check again it seems it was a plugin conflict, I deactivate them all to figure out what plugin was causing it now manage to activate them all and it’s seems they are working fine.

    check again your site.

    -Rui

    #170976
    ojpstudios
    Member
    Post count: 18

    …now it’s even worse – there’s no titles or top menu. And now I can’t even log in to my backend (I get a blank page that says “Not Acceptable”)… see attached

    Please help!!!!!!!!!!

    Attachments:
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