Website loading trouble on some browsers

[alemarengo]

Hi guys.
I’m using Dante and experiencing this: http://www.chinesiofitness.it/area-fitness loads well ok on desktops ans Firefox mobile, but on Chrome mobile and Opera it occurs that for the former browser loads search assistant, which is disabled, but some content’s missing; for the latter browser doesn’t load font awesome icons.
Could it be the poor hosting performances that affects theme loading?
Please, see attached screenshots.

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[Rui Guerreiro – SUPPORT]

Hi,

It can be memory issues or plugins conflict.
Try to increase the memory.
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

-Rui

[alemarengo]

Hi!
Website was already set to have 128M of mem.
Now that I set 256M issue is not solved.
What could it be?

[Swift Ideas – Ed]

Hi @puntobiancosnc

The only thing I can think of that could cause that would be 404s or 500s on loading certain files. Would be helpful to see the console log when the page loads like that.

– Ed

[alemarengo]

How can I see log on mobile?

[Rui Guerreiro – SUPPORT]

Only with developer tools like Android Studio, an usb cable and some other things.
I will check it during the weekend, need to setup the environment to test it.

-Rui

[samgill000]

Hello,

I am having similar issues on http://www.etindex.com where it is loading correctly for me on some browsers from some locations and then others periodically not.

This is the error message that occurs:

The error message I get in Chrome is:
Failed to load resource: net::ERR_INCOMPLETE_CHUNKED_ENCODING

The error message I get in Safari is:
Failed to load resource: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 303.)

Please advise

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[Rui Guerreiro – SUPPORT]

@samgill000

The site loaded fine for me, maybe some problem in your network. Can you try in a different place/computer.

@puntobiancosnc
Didn’t manage to see it in the weekend, will check it today.

-Rui

[Rui Guerreiro – SUPPORT]

@puntobiancosnc

Just checked now, and in mobile Chrome there are no errors in the console and the site loads fine to me.

https://www.dropbox.com/s/tea5wbw61qcasd8/2015-04-27%2021.05.17.png?dl=0

Clear the cache and try again, maybe some temporary problem in your server.

-Rui

[alemarengo]

Thanks Rui for your reply.

I have a couple of questions:
1) what did you do to create an environment test? 🙂 just curiosity…
2) it’s not a question of cache unfortunately… 🙁 Or, at least, I do not think it is. It’s true that the first time I load website on Chrome, everything only seems to be ok. The second time I reload it, it breaks. This happens only on Chrome, but on Firefox mobile or Opera.
Useless to say that the last two are both affected by font issues… Firefox loads the default font, Opera won’t load font awesome icons… 🙁
I believe this is a question of server performances. How can I be sure of that?

[Rui Guerreiro – SUPPORT]

Hi,
1)Well it’s not really a development environment in the essence of his meaning. I created the conditions to be able to debug in mobile(chrome).

It’s only necessary to load the Android Device Monitor but that’s not easy to install standalone so I installed Android Studio and then launched the ADM.

After that follow this guide. https://developer.chrome.com/devtools/docs/remote-debugging.

2) Try to check in different devices. I couldn’t replicate that.

-Rui