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Website "hangs" on loading ShareThis

Landing How can we help? Themeforest Theme Support Supreme Website "hangs" on loading ShareThis

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  • Posted in: Supreme
  • Post count: 15
    September 14, 2015 at 6:44 pm #212906

    Hi Swift Ideas,

    I have an issue that I'm hoping you can help me with. We have been using the Supreme Magazine theme since 2013 and we generally love it. We recently made some changes to our site to reorganize and streamline it to provide our readers with a better experience. Generally everything is good, but we have been experiencing a performance issue that I was hoping you might have a solution to.

    First, our site is hosted by Synthesis and we use W3 Total Cache. Generally the site loads fast, but I have noticed lately that our site, can hang when loading the blog story elements on some of our pages.

    The biggest culprit seems to be ShareThis. In FireFox, the lower right activity display says: Read w.sharethis.com. Sometimes it works fine, other times it will just hang there and I need to hit the refresh page to get the blog items to populate the page.

    We have turned OFF all of the Social Media Sharing options throughout our site, so currently there should be no external calls to the ShareThis server.

    I have read through the Swift knowledgebase and Forum and did not see a solution.

    Is there a way to solve this?

    Is there a way to remove the ShareThis code universally from our site? I believe ShareThis is built into the Supreme theme?

    Thank you for your help and kind consideration, I look forward to your reply.

    Best regards,

    Lionel

    PS: I will supplu our user and admin password if it is really needed.

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    September 15, 2015 at 10:32 am #213075

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    September 15, 2015 at 8:33 pm #213333

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    September 16, 2015 at 8:20 am #213402

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    September 16, 2015 at 3:17 pm #213681

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    September 16, 2015 at 3:34 pm #213692

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    January 15, 2016 at 6:53 pm #240923

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    January 15, 2016 at 7:35 pm #240933

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    January 15, 2016 at 9:23 pm #240960

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    January 16, 2016 at 4:35 am #241005

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    January 16, 2016 at 7:53 pm #241065

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    January 18, 2016 at 5:05 am #241154

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    January 18, 2016 at 5:11 pm #241522

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    January 18, 2016 at 5:19 pm #241529

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