New Landing › How can we help? › Atelier › Website down!

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    Posted in: Atelier
  • July 7, 2016 at 11:50 am #279711
    hansulrik
    Member
    Post count: 69

    Are you currently working on fixing the issue with the swift framework? I deactivated the plugins as you requested, and did nothing since then. Now I see the website is going WSOD.

    I really really urge you to take this issue more serious, please. It is so very critical for us to get up and running again now.

    Its so hard for me to work with the fact that there is 20 hours between your replys!

    July 7, 2016 at 11:52 am #279713
    David Martin – Support
    Moderator
    Post count: 20834

    Which ticket do you refer to?

    All have been answered apart from your last ticket about the hanging basket issue. Which I will get to in asap today.

    Your tickets: http://www.swiftideas.com/forums/users/hansulrik/topics/

    Thanks.

    July 7, 2016 at 12:00 pm #279719
    hansulrik
    Member
    Post count: 69
    This reply has been marked as private.
    July 7, 2016 at 12:06 pm #279725
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your WSOD is a new issue then? It’s not related to the previous tickets?

    Thanks.

    July 7, 2016 at 12:12 pm #279731
    hansulrik
    Member
    Post count: 69
    This reply has been marked as private.
    July 7, 2016 at 1:26 pm #279763
    David Martin – Support
    Moderator
    Post count: 20834

    Right, I have updated your previous ticket. Let’s keep all discussion there for our reference.

    We do not take on custom hourly work currently.

    Thanks,
    David.

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