Website doesn't load after Dante update – swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 2 replies, 2 voices, and was last updated 8 years by David Martin – Support.

Viewing 3 posts - 1 through 3 (of 3 total)

Back to forum

Posted in: Dante
January 4, 2016 at 10:58 am #238061

solidsn2004
Member

Post count: 208

Hi,

Today I updated this website as it had been 2 months since I had modified anything. I updated first wordpress from 3.9 to 4.4 (last version) and I updated all the plugins. The last thing I updated was Dante Theme from version 3.17 to 3.20 and since then the website doesn’t load at all!

It seems like it’s trying to connect to the server but it never times out. It is stuck on loading but it doesn’t time out.

What could the problem be?

January 4, 2016 at 11:16 am #238065

solidsn2004
Member

Post count: 208

Hello,

I did some digging and it turned out to be a problem with corrupted htaccess file but since the server is Windows (IIS) I renamed the web.config file and now it seems to be working correctly.

Sorry for the inconvenience.

January 5, 2016 at 12:54 pm #238381

David Martin – Support
Moderator

Post count: 20834

No problem, glad you got it sorted.

Thanks.
Back to forum

Posted in: Dante

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

Login and Registration Log in · Register