New Landing How can we help? Themeforest Theme Support Neighborhood Website Broken after moving files from old hosting provider

Viewing 4 posts - 1 through 4 (of 4 total)
  • #164419
    artselemental
    Member
    Post count: 23

    Hi, I recently changed web hosting providers and move all the files across as well as the sql query. The web page loads but my products and pages do not.

    The products and pages are still in the database when I log in the backend but it gives out an error message when I click “View”.

    This is the error message:
    ~~~~~
    Not Found

    The requested URL /product/mana-wahine-postcards-pack-of-5/ was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    ~~~~~

    Please advice how I may fix this?

    #164440
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check it now.
    Thanks
    Mohammad

    #164452
    artselemental
    Member
    Post count: 23

    Thank you for your help, some parts have been resolved but the main homepage is still broken. I cannot access the menu nor do my product carousels come up on the front end of the homepage. Please help?

    #164476
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please install attached plugin. Hope that should fix the issue.
    Thanks
    Mohammad

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