webdesign mess after update

[Mar21]

Hi,
all the design of my site is broken since the last update. The paddings and the egal height of the columns have disapared. See secrenshots here

Link to the before/after page screenshots

What is the right setting to have the same design as before?

thanks

[Rui Guerreiro – SUPPORT]

Hi,

Will forward this situation to our head developer so we can help you out.

-Rui

[Swift Ideas – Ed]

Hi @Mar21

The page builder setup was updated – looks like you have updated the page, but not adjusted the row (they keep their old settings until they are updated).

You can now set the row to Full Width, and that will sort your issue. There is also a row option for equal heights.

If you have any issues with this, we can assist.

– Ed

[Mar21]

Hi @Ed
thank you! It’s good for the row now. But I have still a big blanck space on the top of my slider on the home page (and I don’t know why).

Could you help me fixing this too?

thanks

Mar.

[Mar21]

is there a way to apply the setting for all the row ?

[Mar21]

I have moreover an other issue with the padding settings in the design option set, as all my settings can’t be saved….
All this mess would represent hours of work for me 🙁

[Swift Ideas – Ed]

Hi @Mar21

The rows only change when the page is edited, so you’d only need to adjust it when you edit the row.

What issue are you having with the padding, can you show us an example?

– Ed

[Mar21]

This reply has been marked as private.

[Mar21]

This reply has been marked as private.

[Swift Ideas – Ed]

Hi @Mar21

Are you using the slider, or entering numbers for the padding?

For the images – make sure you have the quality set appropriately.

Apologies that you are having issues – we are here to assist whatever you need.

– Ed

[Mar21]

I am entering number for the padding.

Should I open a new ticket for the new issue with the images now?
if you have a look at https://www.dropbox.com/sh/bfmgi0yoi4n29m1/AACfia3I3VJBDuHTNSTY_CPya?dl=0 you will see the screenshot by date. I want to restore the home page of 2015

[Swift Ideas – Ed]

Hi @Mar21

Once you’ve entered the number, hit enter on your keyboard – that will update the slider control and the stored value.

Link us to the pages with issues and we’ll check those for you.

– Ed

[Mar21]

thank you,
concerning the issue with the image size, all the page are affected.

for example, the home page design should be like this https://www.dropbox.com/s/39n4rhttzvxuzja/Association_Organum_Ensemble_Organum_et_CIRMA_-_2015-09-22_15.33.13.png?dl=0

Since the updated, is not the case.

Could you help me fix this? I had to put the website on maintenance mode as all the pages are in mess due to the image size.

thank you

Mar.

[Swift Ideas – Ed]

On the homepage, the images were set to “full width” – which forced them to be the whole width of the page. I’ve updated that for you.

Are there any other issues?

– Ed

[Mar21]

Hi Ed,

thank you!

yes there are more issues : I didn’t choose the setting “full width”. Since the update all the pages of the webiste (except the HP that you’ve fixed) are full with. Why?

thanks again for your help

Mar.