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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Joyn
  • November 27, 2016 at 7:17 am #303817
    artbaptiste
    Member
    Post count: 23

    Both admin and web page not available, receiving this error:

    Fatal error: Cannot redeclare class SwiftPageBuilderShortcode in /home2/ab72088/public_html/wp-content/plugins/swift-framework/includes/page-builder/inc/shortcodes.php on line 469

    Not sure how to proceed, I see there’s a zip file released a couple of days ago, but I don’t know how to delete the prior Swift Framework to install the new one. Please advise.

    Thanks.

    November 28, 2016 at 4:13 pm #304004
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The only way to fix it now it’s using ftp.
    Provide us ftp credentials in a private reply so we can fix it.

    Apologize for any inconvenience.

    -Rui

    November 28, 2016 at 4:32 pm #304011
    artbaptiste
    Member
    Post count: 23
    This reply has been marked as private.
    November 28, 2016 at 4:59 pm #304016
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It works fine. Can you check again your site?

    -Rui

    November 28, 2016 at 5:28 pm #304025
    artbaptiste
    Member
    Post count: 23

    Awesome! I’ve got access again! Cheers!

    November 28, 2016 at 5:49 pm #304029
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.

    -Rui

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