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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Pinpoint
  • September 4, 2013 at 1:33 pm #19873
    gavinwda
    Member
    Post count: 3

    My site is hosted on a ‘Microsoft Windows Server’ and the standard themes are fine but as soon as I uploaded the Pinpoint theme and activated it I instantly get these error messages at the top of the page.

    Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:Inetpubvhoststbngroup.co.ukhttpdocs/wp-content/plugins/C:Inetpubvhoststbngroup.co.ukhttpdocswp-contentthemespinpointincludespage-builder//locale/js_composer-en_US.mo) is not within the allowed path(s): (C:/Inetpub/vhosts/tbngroup.co.uk;C:WINDOWSTemp) in C:Inetpubvhoststbngroup.co.ukhttpdocswp-includesl10n.php on line 339

    Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:Inetpubvhoststbngroup.co.ukhttpdocs/wp-content/plugins/C:/Inetpub/vhosts/tbngroup.co.uk/httpdocs/wp-content/themes/pinpoint/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:/Inetpub/vhosts/tbngroup.co.uk;C:WINDOWSTemp) in C:Inetpubvhoststbngroup.co.ukhttpdocswp-includesl10n.php on line 339

    Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:Inetpubvhoststbngroup.co.ukhttpdocs/wp-content/plugins/C:/Inetpub/vhosts/tbngroup.co.uk/httpdocs/wp-content/themes/pinpoint/includes/plugins/love-it-pro/languages/love_it-en_US.mo) is not within the allowed path(s): (C:/Inetpub/vhosts/tbngroup.co.uk;C:WINDOWSTemp) in C:Inetpubvhoststbngroup.co.ukhttpdocswp-includesl10n.php on line 339

    Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:Inetpubvhoststbngroup.co.ukhttpdocs/wp-content/plugins/C:/Inetpub/vhosts/tbngroup.co.uk/httpdocs/wp-content/themes/pinpoint/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:/Inetpub/vhosts/tbngroup.co.uk;C:WINDOWSTemp) in C:Inetpubvhoststbngroup.co.ukhttpdocswp-includesl10n.php on line 339

    Please can you help?

    September 4, 2013 at 8:35 pm #19958
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Not sure if the theme was tested on Windows Server, but that should not be happening unless you’re using WP_DEBUG set to TRUE. Is that the case? (because that’s for theme/plugin development only, it should not be enabled on a live site).

    Also, the error mostly refers to plugins, so I think your problem has to do with server settings/permissions.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    September 5, 2013 at 8:23 am #20036
    gavinwda
    Member
    Post count: 3

    Hi,

    Thanks for the reply, the wp-bug not set to true on the config file, had noticed on the server PHP settings that debug had been set to default, so turned it off and error messages went.

    I think you must be right on the server settings, but not that experienced with the server side of things.

    Regards

    Gavin

    September 6, 2013 at 12:11 pm #20262
    Melanie – SUPPORT
    Member
    Post count: 11032

    Glad to hear that you could solve it! 🙂

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