New Landing How can we help? Themeforest Theme Support Dante Visual Editor not working for Swift Page Builder

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #162162
    theenergycell
    Member
    Post count: 3

    When trying to edit content as part of the Swift Page Builder, the visual editor appears empty. It’s actually show all of the html code but with a font colour of white and not showing the visual editor controls.

    #162164
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to update to the latest version, it seems that if the browser window resizes it will adjust the layout.

    -Rui

    #162185
    theenergycell
    Member
    Post count: 3

    Thanks Rui.
    We will give that a try. So the visual editor should work if i resize the browser window? I just tried and it didn’t seem to make a difference. I’m using Safari 8.0.4

    #162187
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, That’s the only thing I notice. Guess you are seeing the same that I do.
    If not take a screenshot of the problem you are seeing.

    -Rui

    #177252
    theenergycell
    Member
    Post count: 3

    Hi Rui,
    Here’s a screenshot of the issue. There’s a few errors reported in the console, but essentially the Visual Editor is blank.

    However, it’s not actually blank. It’s the code from the Text tab but with a font colour of white.

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    #177265
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just checked again in Chrome and Firefox and I’m not getting the errors in the console, although I see everything white in the text editor.

    You have some plugins that are not update, try first with all plugins disabled, clear the cache, login again and test.

    Let us know the result.

    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

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