New Landing › How can we help? › Atelier › Visual Composer not working

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    Posted in: Atelier
  • December 23, 2015 at 8:41 am #237176
    vibech
    Member
    Post count: 16

    After updating the theme, Visual Composer and Ultimate Addons is not working, and the site is not looking correct.

    December 23, 2015 at 9:42 am #237182
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail with website url to check.
    Thanks
    Mohammad

    December 23, 2015 at 11:42 am #237214
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    December 23, 2015 at 12:26 pm #237229
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please update to latest version of visual composer to check me this issue.
    Thanks
    Mohammad

    January 4, 2016 at 12:17 pm #238088
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 4, 2016 at 12:58 pm #238109
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you please test this solution: http://www.swiftideas.com/forums/topic/swift-vc-issues/#post-238076.

    Thanks.

    January 4, 2016 at 1:25 pm #238120
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 4, 2016 at 1:32 pm #238122
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 5, 2016 at 1:38 pm #238397
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please attach both plugin zip files for us here.

    Please then list the steps to reproduce the error(s) and include and screenshots.

    Thanks.

    January 14, 2016 at 11:25 am #240359
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 14, 2016 at 11:33 am #240364
    David Martin – Support
    Moderator
    Post count: 20834

    What is your URL and are your login details correct? I’ll take a look.

    Thanks.

    January 14, 2016 at 11:45 am #240371
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 15, 2016 at 8:30 am #240659
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
    January 15, 2016 at 11:43 am #240739
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I only have an issue saving the addon plugins, the standard Visual Composer saves fine – is that also what you get? Here is my testing page: http://fusion.dk/visual-composer-test/

    There are a couple of JS errors which are likely the cause, can you please deactivate all plugins leaving only Visual Composer / Visual Composer Addons and WooCommerce active? Let me know when you have done this.

    Thanks.

    January 15, 2016 at 12:22 pm #240758
    vibech
    Member
    Post count: 16
    This reply has been marked as private.
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