New Landing How can we help? Themeforest Theme Support Neighborhood Visual Composer / Neighborhood Confict

Viewing 5 posts - 1 through 5 (of 5 total)
  • #118776
    russcurry
    Member
    Post count: 5

    Rui Guerreiro &#8211

    Further to your mail, access provided above.
    And here is the previous correspondence:

    WPBakery Support [email protected] via email.freshdesk.com
    04:19 (7 hours ago)

    to me
    Hi Russ,

    There is an inbuilt version of visual composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine.

    Thank you,

    Ticket: http://wpbakery.freshdesk.com/helpdesk/tickets/7823
    On Wed, 8 Oct at 8:36 pm , Russ Curry <[email protected]> wrote:
    I’m having difficulty in activating WPBakery Visual Composer.
    I have uploaded to my site and get the following notice when I try to activate:
    Fatal error: Cannot redeclare fieldAttachedImages() (previously declared in /home3/russ/public_html/2014.dailydoohgalaawards.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php:269) in /home3/russ/public_html/2014.dailydoohgalaawards.com/wp-content/plugins/js_composer/include/helpers/helpers.php on line 272

    Thanks Rui !

    #118800
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will check
    -Rui

    #118802
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Already make some changes in the functions name to don’t conflict with the Visual Composer function.
    Will suggest to the development team that this changes can be made permanently in a future Neighborhood version.

    -Rui

    #118804
    russcurry
    Member
    Post count: 5

    Hey Rui,

    Thanks – that’s brilliant !

    And your rapid intervention is very much appreciated…great support !

    #118807
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks for the kind words. 🙂
    -Rui

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register