New Landing › How can we help? › Themeforest Theme Support › Dante › View Profile on Team Carousel not working on Mobile Devices

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Dante
  • June 19, 2015 at 11:38 am #186239
    omg007
    Member
    Post count: 6

    Hi

    I’m using the team carousel on this page:

    https://www.optimisemedia.com/about-us/team/

    the View Profile button is not working on any mobile devices. It just doesn’t seem to click through.

    Any ideas welcome?

    Thanks

    June 19, 2015 at 12:24 pm #186276
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    Please provide me wordpress admin login detail to check and resolve the issue.

    Thanks

    Mohammad

    September 18, 2015 at 5:02 pm #214587
    crnonius
    Member
    Post count: 20

    Hello,

    I’m using team carousel and it’s not working on mobile devices neither when I resize the browser.
    How can we fix this?

    Best regards,
    Cátia Resende

    September 18, 2015 at 5:24 pm #214600
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please ensure you are using the latest version of the theme.

    Please also post a link and WP login for us.

    – David.

    September 18, 2015 at 5:26 pm #214601
    crnonius
    Member
    Post count: 20
    This reply has been marked as private.
    September 18, 2015 at 5:32 pm #214607
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What theme version do you have?

    – David

    September 18, 2015 at 5:33 pm #214608
    crnonius
    Member
    Post count: 20

    I have version 3.03 and I’m using child theme version 1.0.

    Cátia Resende

    September 21, 2015 at 10:01 am #214884
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please update your parent theme/plugins and WP if you have not already.

    – David.

    September 21, 2015 at 10:51 am #214921
    crnonius
    Member
    Post count: 20
    This reply has been marked as private.
    September 21, 2015 at 11:02 am #214928
    crnonius
    Member
    Post count: 20

    Hi,
    Update: The theme it’s not ok…

    September 21, 2015 at 3:15 pm #215090
    crnonius
    Member
    Post count: 20

    Hello,

    After updating theme + child theme everything is working, including the team carousel on mobile.

    Thank you.

    Best regards,
    Cátia Resende

    September 21, 2015 at 3:19 pm #215093
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad 🙂 its working.
    Thanks
    Mohammad

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