View Cart notification does not show on product page

[Gizan86]

Hi Kyle,

I just installed the latest update of Dante but I still get the same message

“Your theme has bundled outdated copies of WooCommerce template files”

Also the frontend issues are still not gone, making checkout impossible

Could you please advice how to solve the error message

Thanks

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[Gizan86]

Update for my last message above.

I also cannot upload images anymore since I have the error. Uploading does not work and all files in the media library look like the screenshot.

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[Rui Guerreiro – SUPPORT]

Hi,

We didn’t launched yet the last version of Dante. There will be a new version available in the next hours.
Can you check if that media problem also happens with the Parent theme or the default Twenty Fourteen theme?

-Rui

[Gizan86]

Ok, I saw a new dante update in my wp dashboard so installed that one.
I just checked with the parent theme and it showed the same issues

[Gizan86]

Hi I installed the latest version.

The warning about bundled coocommerce theme is gone but I still have the same checkout issues. Also the media upload issue is still there.

Could you please have a look at my site and see what happens when you checkout a laundry bag
(do my laundry > zipcode 1072 > laundry service > select a bag > add to shopping bag > checkout) (please do this as a guest, for some reason the checkout seems better for logged in (admin)users.

If this problem is woocommerce can you please give me a link where I can best contact them?
Thank you

[Gizan86]

Update of my previous message:

My site shows an new checkout problem. After adding an item to the cart the cart shows completely empty.

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[Rui Guerreiro – SUPPORT]

Hi,

Can you try again.
https://www.dropbox.com/s/8suipmbjicl0gut/woocommerce_issue.png?dl=0

You have a cache plugin, you should purge the cache when something is changed or updated.

-Rui

[Gizan86]

Thanks Rui,

The error of my empty cart is indeed solved now.
I still have two issues when you checkout as guest (logged in its ok).
-the added to cart notification does not appear on the product page, only when you move to the cart
(the cart notifications seem to be off completely, sometimes showing a buch notification at once see screen)
-the product summary shows -1 instead of the product details

thanks for the help

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[Gizan86]

Update about my previous message:

I dont know if it helps but I noticed that once you press the add to cart button it shows a circle with a stripe through it (see screen). I checked your demo website and there that icon does not pop up..

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[Rui Guerreiro – SUPPORT]

Hi,

Checkout product summary seems fine.
https://www.dropbox.com/s/96e4cyvvqp5u5zn/checkout_fine.png?dl=0

In this one I was logged off.
https://www.dropbox.com/s/yhlyi2lrqs3tp61/product_notification.png?dl=0

Can you purge and empty again all caches and disable the cache plugin.
Think you should only activate the cache when all the modification in the site are done.

-Rui

[Gizan86]

Thanks Rui

I disabled the cache plugin and now it indeed seems to work much better and the add to cart notification shows correctly on the product page. Just couple of things remaining.

1) After I disabled the cache plugin my woocommerce setting jumped back again making checkout only available for registered customers. When I check my woocommerce setting the option to register on the checkout page is not selected anymore. This keeps on happening automatically (I always put my settings to customers being able register on checkout page). How come this keeps happening and how do I solve that?

2) There still seems to be something off with my checkout process as everytime the add to cart button is clicked on, a error icon ​shows (circle with a stripe, see screen). How can I solve that?

Thank you!

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[Rui Guerreiro – SUPPORT]

Hi,

Regarding issue 1, I suggest you to contact Woocommerce Support they are the best persons to assist you with that.

Regarding 2, I think that only appears while the process of adding a product to the cart is still happening.
Can you provide me the link to that product?

-Rui

[Gizan86]

Hi Rui,

1) Ok, I will do that.

2) I get the “error icon” with all my products, but here is my most important product: http://www.freshfolds.nl/product/wasserette/was/
(I tested it on your demo site and there it does not show up)

Finally, I cannot upoad images anymore and my media library looks like the screenshot. Could you please have a look at my site to see what the issue is?

Thank you!!
ps. The screen also shows that the library contains more than 3000 files while I only have a few photos uploaded in it..

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[Rui Guerreiro – SUPPORT]

Very strange. Can you make one experiment of installing the default Twenty Fourteen theme and activate it and check if that icon still appears.

-Rui

[Gizan86]

I just tried. With the twenty fourteen theme, the error icon still shows and the media library is still broken..