New Landing How can we help? Themeforest Theme Support Dante Videos not showing in Parallax

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #108264
    Tomaso64
    Member
    Post count: 8

    I have converted a SWF into the following formats: .OGG, .MP4 and .MOV
    I have stored it in the media library.

    I can play these on WP (media library, preview page) but they will not load in the Parallax window.

    Can’t find any documentation on this, could you help?

    #108310
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that your login credential is incorrect. Can you please provide me correct credential and specific page url with issue.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #109772
    Tomaso64
    Member
    Post count: 8

    Sorry, I just reposted this with the correct information and more detail. If you wish you can delete this post.

    Otherwise here you go

    Tomaso

    #109785
    Tomaso64
    Member
    Post count: 8
    This reply has been marked as private.
    #109915
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you did not uploaded .webm and .ogg format videos at your website. Both of videos are not exist at input paths http://www.bhtotalmarketing.com/wp-content/uploads/2013/10/BHsp221.ogg, http://www.bhtotalmarketing.com/wp-content/uploads/2013/10/BHsp221.ogg. I have attached screenshot.

    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

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    #110209
    Tomaso64
    Member
    Post count: 8

    Okay, I think I see a problem.

    I convert the files which work well if I drop them straight into a browser.
    (.ogg and .webm)

    I place them in WP gallery and they don’t work for some reason, perhaps the WP system has corrupted them?

    I am taking the URL straight out of WP and when I preview these 2 files they won’t play.

    Do you have any advice?

    #110334
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, you can take it URL straight out of WP.
    Thanks
    With Best Regards
    Mohammad

    #110335
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, you can take it URL straight out of WP.
    Thanks
    With Best Regards
    Mohammad

Viewing 8 posts - 1 through 8 (of 8 total)

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