New Landing › How can we help? › Cardinal › Video row not displaying content nor video on mobile

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    Posted in: Cardinal
  • July 25, 2014 at 4:03 pm #94791
    Pothe
    Member
    Post count: 336

    Hi,
    I am testing the video background on the row element.

    I’ve added the video in all 3 formats.

    The row shows on mobile, but the video and content of the row don’t load.

    I’ve check iphone and android.

    July 26, 2014 at 9:36 pm #94906
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Andrew,

    Videos can’t autoplay on mobile, so it makes the whole sense of a video background pretty pointless unfortunately – that’s why we implemented a fallback to the image set in the row for mobile devices.

    – Ed

    July 28, 2014 at 1:42 pm #95310
    Pothe
    Member
    Post count: 336

    Hi Ed,
    I’ve been looking for the fall back url field to add to the row. Can’t see it in the row pagebuilder asset.

    July 28, 2014 at 1:54 pm #95319
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to upload the image in the Image Background section, as if you were using an image

    – Kyle

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