New Landing How can we help? Cardinal Video not working in Firefox or Mobile

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  • Posted in: Cardinal
  • #145234
    wmstudio
    Member
    Post count: 39

    This is really urgent as we are about to launch.

    I have provided .mp4, ogg, & webm on the Swift Slider.

    In Firefox and mobile it falls back to the background image. Video does not play.

    1) I have the correct mime types and they’re in the .htaccess files.

    2) I’ve created a html file and coded in the .mp4, ogg, & webm and that works in firefox.

    http://demo.ismysiteup.org/demo/wp-content/uploads/2015/01/video.htm

    Rules out server and configuration issues and points to the template.

    Please can you help.

    #145255
    wmstudio
    Member
    Post count: 39

    I’ve solved the problem!

    #145322
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

Viewing 3 posts - 1 through 3 (of 3 total)

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