New Landing › How can we help? › Cardinal › Video element – The embed code for this video is not valid.

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    Posted in: Cardinal
  • April 25, 2016 at 3:13 pm #263627
    balint.sipos
    Member
    Post count: 11

    Hey guys,

    I am trying to use the elements provided by Cardinal as much as possible (just to not break any design elements) so instead of inserting video embed codes into a text element I am looking to use the Video Player element.
    However I have a feeling that it might only work with Vimeo videos.

    I use Wistia and has inserted in the oEmbed link into it: http://prntscr.com/awn1ia
    However it displays the “Oops! The embed code for this video is not valid.” message.
    Under inspection it looks like it is expecting a vimeo video: http://prntscr.com/awn23n

    Can you please let me know if the problem is just this element is not working with Wistia videos or there might be another problem that we can actually solve?
    If this element cannot be used with Wistia, can you recommend the next best option for embedding wistia videos?

    Thanks a lot

    Balint

    April 25, 2016 at 5:49 pm #263665
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It only accepts Vimeo and Youtube videos.

    You can also add them using the Raw Html asset
    https://www.dropbox.com/s/lo00ysjgdpuov66/Screenshot%202016-04-25%2017.56.08.png?dl=0

    -Rui

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