New Landing › How can we help? › Cardinal › Video Background Not Working

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    Posted in: Cardinal
  • September 15, 2016 at 4:06 pm #291956
    SFmarketing
    Member
    Post count: 11

    The video background on the homepage is not working. The background is set on a row. It was working fine until a few days ago, I did not change anything. WordPress is 4.6.1 and Cardinal is 2.5.60

    http://oceans2.tgal.us/ – is the page, the video is at the very top, appearing as a static image.

    Thanks!

    September 16, 2016 at 7:31 am #292019
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I can see that background video is displaying perfectly. Just check the attachment.
    Thanks
    Mohammad

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    September 16, 2016 at 1:06 pm #292109
    SFmarketing
    Member
    Post count: 11

    I would also love to see that it is working perfectly on my end, but unfortunately it is not! I am using Google Chrome, and it is frozen on the attached screen. Please look at it in Google Chrome.

    Thanks!

    September 16, 2016 at 3:40 pm #292161
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    December 12, 2016 at 9:52 pm #306305
    SFmarketing
    Member
    Post count: 11

    Have done both, still not working. This is happening on multiple sites. Any other ideas?

    December 13, 2016 at 6:23 pm #306461
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’a few months since the last reply, so update to the latest theme version and latest SwiftFramework plugin version.
    Can you provide us one site example and admin credentials to have a look?

    -Rui

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