Video background issue for firefox, chrome, IE – swiftideas

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This topic has 2 replies, 2 voices, and was last updated 10 years by Kyle – SUPPORT.

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Posted in: Cardinal
August 13, 2014 at 6:02 am #100523

zoshpaik
Member

Post count: 6

Hey there,

I’m very pleased that your theme solves many problems. But there are some issues on browser compatibilities with Videos. Specifically when we put MP4 videos, it works fine on Safari but other browsers cannot display this video backgrounds.

Please advice,

Zosh.

PS : By the way, We’re keep receiving browser compatibility issues on other features as well.

August 13, 2014 at 8:05 am #100555

zoshpaik
Member

Post count: 6

No reply?

August 13, 2014 at 2:05 pm #100734

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

You only waited 2 hours for a reply, as per our support policy please give us 24 hours to reply. Also we work on the oldest topic first, so adding a new comment will take you to the back of the queue.

MP4 is not supported on all browsers, you need to upload webm and ogg also, see here: http://www.w3schools.com/html/html5_video.asp

– Kyle
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