I finally figured out that it wasn’t working due to the “Page Header Type” being set to “Naked”, this is in the “Meta Options” area that appears at the bottom of a page you are editing. Thought I would put that out there for anyone else struggling with this issue. You just have to go to each page on your site, click edit, scroll down to meta options, click “Page Header Slider” from the tabs on the left, and then the first item is “Page Header Type” which needs to be set to “Standard” for the menu to display vertically (assuming you have it set to a vertical menu under theme options).
I also had trouble with some dummy text contact info for swift appearing over my menu bar – which I had to remove under theme options>header options>header left text config (click on text/shortcode & a bar will appear beneath with dummy text that you should delete), I then repeated this process with the header right config text/shortcode text.