New Landing › How can we help? › Cardinal › Variations' images behaving differently

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    Posted in: Cardinal
  • June 27, 2015 at 6:04 pm #189326
    zohia
    Member
    Post count: 109

    I have my woocommerce immages set to 720 x 720 and created square images with that size.
    The image which I set by default to a product behaves just fine but somehow when I link each variation to its own image, the show up disproportional.
    Any idea why?

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    June 29, 2015 at 10:00 am #189601
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It looks that the images from the variations are 540 px wide.
    Can you check the size of the pictures you used in this product?

    -Rui

    June 29, 2015 at 11:36 pm #189949
    zohia
    Member
    Post count: 109

    I prepared all the images to be 720px x 720px and configured that in the woocommmerce settings’ area for products’ images.

    June 29, 2015 at 11:38 pm #189950
    zohia
    Member
    Post count: 109

    It worked.
    Many, many thanks!

    June 29, 2015 at 11:43 pm #189952
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

    June 29, 2015 at 11:50 pm #189955
    zohia
    Member
    Post count: 109

    Rui… I’m sorry. That reply was supposed to be on a different post which is now solved.
    I haven’t figured out what’s wrong with this one yet…

    June 30, 2015 at 10:08 am #190054
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    So you’re image settings are 720×720? Did you regenerate thumbnails afterwards?

    – Kyle

    June 30, 2015 at 1:53 pm #190187
    zohia
    Member
    Post count: 109

    So, I was almost absolutely sure I had iamge settings for 720 x 720 but I went to check and they’re 540 x 720. Then I tried changing them to 720 x 720 and it after it says it saved the changes, it’s still back to 540 x 720 (which is what must have happened when I first tried to changed them).
    Any idea why? This must be what’s causing the issue.

    June 30, 2015 at 1:56 pm #190191
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure, you’ll have to check that with WooCommerce support

    – Kyle

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