New Landing How can we help? Atelier Variable product not available. Can't add to cart

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #294680
    koditore
    Member
    Post count: 1

    Hi,

    When I create a variable product with its attributes, in frontend I can’t add to cart.

    The message is “Sorry, this product is unavailable. Please choose a different combination.” (translated to spanish).

    There is no inventary management setted. Always should be possible to add any combination without stock cotrol.

    I have read a lot of woocommerce and atelier forums and doc and follow all instructions but there is no way to add a variable product to cart.

    I have configured other WooCommerce sites and I didn’t had this problem.

    Please, let me know what I’m doing wrong or if there is a problem I ignore.

    Thanxs

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    #294940
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    Your theme version needs to be updated to version 2.4.0.

    Thanks.

    #294952
    koditore
    Member
    Post count: 1

    Hi, I have found the problem and I answer myself.

    Initially was a simple product with price. When I changed to variable I dind’t see that it lost the price and is necessary to put price in all variations.

    The main problem was that the feedback error message didn’t reflect the real problem.

    In conclusion, variable product must have price in all variations for working well.

    Thanxs for your answer also 😉

    #294957
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted.

    Thanks.

    #330245
    Pherra
    Member
    Post count: 10

    I’m also having the same problem. I’ve defined all variations with prices each and still I can’t add to cart. Please help!

    #330250
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to activate the default WordPress theme Twenty Seventeen to see if that still happens.
    If so then it’s something in the products settings.

    -Rui

    #330251
    David Martin – Support
    Moderator
    Post count: 20834

    @Pherra Please start a new thread and privately post your WP login details.

    #330301
    Pherra
    Member
    Post count: 10
    #330313
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, will check this now.

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