Viewing 10 posts - 1 through 10 (of 10 total)
  • #24704
    trandestined
    Member
    Post count: 19

    When adding a variable product with different color variations the add to cart button disappears, along with the fact that when you select the different color attribute for the product it doesn’t change the product image like its supposed to.

    When I change the neighborhood theme to another theme those pieces of functionality come back to life and work, as soon as I change it back to the Neighborhood theme, those pieces work VERY temporarily. Then when I refresh the page it goes back to where it doesn’t work anymore.

    Is anyone noticing this? Is there an update to the theme that can be done to fix this?

    The only easy work around for this is to make it a simple product and split the variations of colors into individual simple products.

    Please help

    #25046
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, we would need to see your website if you’re having a problem 🙂

    Does the button come back once you choose a variation?

    #26262
    trandestined
    Member
    Post count: 19
    This reply has been marked as private.
    #26601
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    I’d like to check the backend of your website to investigate, could you let me know your login details please?

    Thanks and cheers!

    #26942
    charlotteaquarius
    Member
    Post count: 7

    I am having the same issue. Was the problem ever resolved? If so, please fill me in on the resolution.

    #27132
    samsarik
    Member
    Post count: 8
    This reply has been marked as private.
    #27133
    samsarik
    Member
    Post count: 8
    This reply has been marked as private.
    #27639
    Melanie – SUPPORT
    Member
    Post count: 11032

    The user never replied back as you can see from this thread, sorry.

    #28249
    A_Laya
    Member
    Post count: 10

    I just noticed to exact same issue, any advice?

    #28829
    Melanie – SUPPORT
    Member
    Post count: 11032

    As the user never reported back I will still need to have the login details to investigate. Please refer to my comments above, thank you!

Viewing 10 posts - 1 through 10 (of 10 total)

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