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New Landing › How can we help? › Themeforest Theme Support › Dante › Vanish Error 503 Service Unavailable
- This topic has 8 replies, 3 voices, and was last updated 10 years by Swift Ideas – Ed.
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Posted in: Dante
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May 7, 2014 at 8:10 am #72846
I just installed this theme on a wordpress install that has been using another theme just fine but since installing the theme I keep getting random 503 errors. I have spent quite a few hours troubleshooting and as of now, restarting vanish fixes things. Any idea what is causing this? I only have the recommended plugins installed.
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:XID: 1669108032
Varnish cache server
May 7, 2014 at 11:16 am #72963Hi,
Please contact to your hosting provider to resolve the issue .
Thanks ๐
With Best Regards
Swift IdeasMay 7, 2014 at 2:57 pm #73051I did everything I could to resolve this and even contacted my host two times before creating this ticket even though as I noted this issue started as soon as I applied the Dante theme. I am diassapointed in your quick, brief, nonchalant response
I just installed this theme on a wordpress install that has been using another theme just fine but since installing the theme I keep getting random 503 errors. I have spent quite a few hours troubleshooting and as of now, restarting vanish fixes things. Any idea what is causing this? I only have the recommended plugins installed.
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:XID: 1669108032
Varnish cache server
May 7, 2014 at 3:52 pm #73089Hi,
Sorry that i could not help . I am not sure about that what cause to issue ?Thanks ๐
With Best Regards
Swift IdeasMay 7, 2014 at 4:46 pm #73121I don’t think ,you read my comment properly. This issue is not resolved. Please take time to offer one iota of help
May 7, 2014 at 5:06 pm #73128HI,
I have read your comment properly . Now the developer of theme will assist you very soon .
Thanks ๐
With Best Regards
Swift IdeasMay 7, 2014 at 5:42 pm #73150Hi @codepantry,
As Mohammad said, although a little briefly, this is a server error – and not something the theme would cause. I understand that it’s happened since you changed theme, but this must be a coincidence – http://www.checkupdown.com/status/E503.html
Who are you hosting with?
– Ed
May 7, 2014 at 10:51 pm #73215This is a rackspace server. I spent two hours with them before opening this ticket. My prior theme worked flawlessly for over 6 months so it’s not prudent to wholesomely blame this on the host.
I can’t even get the demo layer sliders to view. I did create a ticket about the import not working properly and thinking these may be related meaning the theme is flawed
May 7, 2014 at 11:10 pm #73216Hi there,
I can understand your frustration in having these issues, however I think the fact that this is the only time this issue has been raised in thousands of uses of the theme backs up my assumptions in terms of the source of the issue – and it’s not fair for you to assume that the theme is “flawed”, as any actual theme issues we are always on the case to fix immediately.
The demo sliders need to be imported separately, but I will respond to your other topic on that.
– Ed
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Posted in: Dante
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