New Landing How can we help? Cardinal Using HostGator, can't install "private repository" plugins – getting 403 error

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  • Posted in: Cardinal
  • #179911
    walterhenson
    Member
    Post count: 10

    I have performed a new install/activation of Cardinal on a new install of WordPress, using HostGator. I was able to perform installations on all the required/recommended plugins listed as “WordPress repository”, but these four plugins are listed as “Private Repository” and lead to a 403 error when I select “install”:

    Cardinal Demo Content
    Go Pricing Table
    Revolution Slider
    WooCommerce QuickView

    Thanks in advance.

    #179916
    walterhenson
    Member
    Post count: 10

    Using the wordpress .zip install tool, I was able to individually upload all the plugins that were in the “Premium Plugins” sub folder of my downloaded Cardinal file folder, but I have not found the file for “Cardinal Demo Content”. Is this available elsewhere?

    #179918
    walterhenson
    Member
    Post count: 10

    For anyone reading this down the road, I found the Demo Content Importer by using the WordPress->Install Plugins->Install link under Demo Content Importer. That led to a 403 message, so I looked at the link itself and found the location that link was trying to open, which in this case was:

    cardinal.swiftideas.com%2Fextras%2Fplugins%2Fcardinal-importer.zip

    replaced %2F with / and got

    cardinal.swiftideas.com/extras/plugins/cardinal-importer.zip

    which let me download the .zip, which I then uploaded via WordPress->Plugins->Add new. Hopefully this got the right file to the right place, so far it looks ok.

    I’m not sure why this .zip wasn’t in the original Cardinal master files I downloaded via ThemeForest. Hopefully this helps. Looking forward to putting the theme to work!

    #179982
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That seems a security issue with the Hostgator hosting.
    Glad you sorted it, if necessary we would have send you the link to that plugin.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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