New Landing How can we help? Themeforest Theme Support Flexform Use chart in widget without making its own line

Viewing 7 posts - 16 through 22 (of 22 total)
  • Posted in: Flexform
  • #203074
    Bitedge
    Member
    Post count: 345

    Did you make any changes?

    #203089
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I did not make any changes. I just log into dashboard and seems it perfect.
    Thanks
    Mohammad

    #245956
    Bitedge
    Member
    Post count: 345

    This was never solved and I have some new info. The chats in the widget display if the user is logged in or if there is a chart somewhere in the page content.

    For testing I put a chart here

    http://www.bitedge.co/terms-and-conditions/

    And on that page the charts always show in the widget. On any other page such as

    http://www.bitedge.co/

    The charts do not display in the widget unless the user is logged in. I really need these charts to work on all pages for all visitors, I thought they were working because I am always logged in!

    #246817
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme detects if a chart has been added to a page, if so the JS is also added to power the chart.

    If you have not added a widget to the page, but have a widget in the sidebar this will cause the widget to not display.

    Can you add your FTP details? I’ll see if I can help you further.

    Thanks.

    #246831
    Bitedge
    Member
    Post count: 345
    This reply has been marked as private.
    #246832
    Bitedge
    Member
    Post count: 345

    So let’s make it when the theme is checking for charts it also checks sidebars/widgets.

    Or we need these charts to display on every page that is ever loaded so could we add the required JS (or a call to it or something) to the header (or page.php or something) so the theme is always ready for a chart on every page?

    #247172
    David Martin – Support
    Moderator
    Post count: 20834

    I added footer.php to your child theme with the override for this. Please test now.

    Thanks.

Viewing 7 posts - 16 through 22 (of 22 total)

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