New Landing How can we help? Themeforest Theme Support Neighborhood URGENT! WooCommerce update to 2.2.1

Viewing 14 posts - 1 through 14 (of 14 total)
  • #109250
    ask9
    Member
    Post count: 250

    hi there,

    i updated woocommerce to 2.2.1 but now i cant use the dashboard. what should i do?

    its very urgent.

    thanks.

    #109251
    ask9
    Member
    Post count: 250
    This reply has been marked as private.
    #109274
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ask9,

    You should always check before updating WooCommerce – their updates often change function calls etc which will result in issues most of the time. We’ll be providing an update for support in the next 24 hours.

    Send me an email via: http://themeforest.net/user/swiftideas and I’ll sort a quick-fix for the dashboard for you.

    – Ed

    #109283
    ask9
    Member
    Post count: 250

    hi ed.

    i just sent you an email. thank you for your support!

    regards

    #109291
    ask9
    Member
    Post count: 250

    ok i just renamed woocommerce to woocommerce_broken and now can access the dashboard.

    so what should i dio now to update the new version of woocommerce?

    feel free to check it by yourself again.

    thanks.

    #109303
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Replied to your email, check that version and let me know.

    – Ed

    #109326
    ask9
    Member
    Post count: 250

    i checked your version and now i can access the dashboard but woocommerce is deactivated and i cant activate it. unfortuneately.

    #109355
    ask9
    Member
    Post count: 250

    now it works. : ) thank you ed!

    #109362
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad I could help.

    – Ed

    #109721
    grapedesign
    Member
    Post count: 6

    I wanted to check the board for compatibility issues before updating to 2.2.1 – should we wait to update to WC 2.2.1? Currently running WP 4.0, Neighborhood 1.9. Was updating revslider.zip and was going to update WooCommerce as well but I wanted confirmation that theme is compatible first. I know 2.1 caused some issues.

    Can someone clarify this for me? Thanks!

    #109736
    empireurbain
    Member
    Post count: 7

    merci ๐Ÿ™‚ jai trouver

    #109871
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @empireurbian Great. ๐Ÿ™‚


    @grapedesign
    Neighborhood was already update to be compatible with the latest Woocommerce.
    Update Woocommerce and then update Neighborhood in Appearance-> Themes

    -Rui

    #111445
    nublaxity
    Member
    Post count: 3

    Hi there,

    A clash with Woocommerce is breaking the theme..

    #111502
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @nublaxity
    – Are you using latest version 1.91 of theme ?
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

Viewing 14 posts - 1 through 14 (of 14 total)

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