New Landing › How can we help? › Themeforest Theme Support › Dante › URGENT: Updating to 2.54 causes theme to vanish!

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    Posted in: Dante
  • June 2, 2014 at 10:13 am #79475
    MHC
    Member
    Post count: 247

    Updated to 2.56 without any issue too. Thanks very much!

    June 3, 2014 at 6:15 am #79703
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 13, 2014 at 5:41 pm #82404
    enensa
    Member
    Post count: 18

    Updated to 2.56 and something worse than the theme vanishing occurred. I cant even access the dashboard from my Managed WordPress admin, I get this.. http://6cc.58b.myftpupload.com/?GD_COMMAND=SSO_LOGIN&SSO_HASH=7a9b6295-ab29-4794-b26b-11613aa89e71&nocache=1

    June 13, 2014 at 5:43 pm #82405
    enensa
    Member
    Post count: 18

    Seems to have fixed itself now. Temporary outage and then back to normal. (???)

    June 13, 2014 at 5:46 pm #82406
    enensa
    Member
    Post count: 18

    Or maybe it hasn’t fixed itself after all. I have a notice that the automated update (to 2.56) failed to complete (Contact Administrator).

    June 14, 2014 at 12:54 pm #82469
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugin and try to update theme. Then it should update automatically with out any problem.

    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Dante
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