New Landing › How can we help? › Themeforest Theme Support › Neighborhood › URGENT – theme update failed.

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    Posted in: Neighborhood
  • October 20, 2013 at 1:59 pm #27470
    simonmitchell83
    Member
    Post count: 7

    I just tried updating neighborhood and the update failed. My website is currently completely f**ked. http://www.alfredandwilde.co.uk

    There is an error message on the dashboard saying:

    Broken Themes

    The following themes are installed but incomplete. Themes must have a stylesheet and a template.

    Name Description
    neighborhood Stylesheet is missing.

    How do I fix this immediately?

    October 20, 2013 at 2:32 pm #27473
    simonmitchell83
    Member
    Post count: 7

    I deleted neighborhood via FTP and reinstalled my original neighborhood.zip file. Seems back to normal now from what i can see, but i am not going to try installing the update just yet.

    October 22, 2013 at 5:54 pm #27822
    Melanie – SUPPORT
    Member
    Post count: 11032

    Seems like you installed the WHOLE package you downloaded from themeforest, which generates the “stylesheet missing” error. Please only upload the actual theme zip file. Thanks!

    October 24, 2013 at 6:30 pm #28253
    creatorofstuff
    Member
    Post count: 313

    Is there going to be an auto update for this one? I got the email but I’m waiting to do it through my admin panel. Thus far there is no update notification there.

    October 28, 2013 at 11:43 am #28831
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can you please open a new thread for your issue?
    While your issue might be similar, it’s most likely a different issue which will need different attention. Also, you can only submit login details privately if you’re the creator of a thread.

    Thank you!

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    Posted in: Neighborhood
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