New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Urgent, the website dead after update theme.

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    Posted in: Neighborhood
  • November 25, 2015 at 5:38 am #231122
    dd_mel
    Member
    Post count: 46

    Hi,

    The website (front-end) completely dead after updated the theme. The very beginning, it showed that style.css is missing. I found a old version style.css and put it in. The website (front-end) still goes blank. It showed the theme is not compatible with woocommerce.

    I also got following message in “update”:
    “An automated WordPress update has failed to complete.”

    Could you please fix this problem and update the website with proper version? Thanks. (BTW, will website data lose?)

    Thanks.

    Regards,
    Rebecca Han

    November 25, 2015 at 6:25 am #231125
    dd_mel
    Member
    Post count: 46

    Found the newest version and update the whole theme. Now it is OKAY. Thanks.

    November 25, 2015 at 11:43 am #231208
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted!
    -David.

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    Posted in: Neighborhood
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