Urgent! Text styles gone after new Swift Framework Update

[Raabe-Verlag]

Hello,

it seems like new Swift Framework just messed up my site.
I’ve lost all text-formatting. The front end still looks ok, but as a soon as i do any changes to any of my pages, all text styles get lost. Whether it’s text alignment, headline styling, highlighting , or whatever… it all disappears.
All my textboxes have lost all styling values.

I have a team of editors, who are supposed to continue adding content to the site in 12 hrs and we are already behind on schedule. What now? Is there any chance to retrieve all of the styles?

Regards,
Ahmad

[wademd]

I am having the same exact issue.

When I update a page in the page editor the styles get removed and images in the text blocks and just revert to plain text. Any HTML gets wiped when the page reloads.

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[Raabe-Verlag]

Well, I managed to downgrade back to 2.5.41 by just using the automatic backup that my hosting space provides to restore yesterday’s version.

That solved the problem for now, but also proves that bug was definitely because of the latest Swift Framework update.

I definitely won’t be updating to the new framework until this issue is resolved.

Regards
Ahmad

[David Martin – Support]

Hi,

The disappearing content was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

I have assigned to Rui to investigate the formatting issue.

Thanks.

[Rui Guerreiro – SUPPORT]

@Raabe-Verlag

Can you provide me ftp credentials in a private reply so I can have a look?
This issue is related with the WordPress editor changes made in the version 4.8 released in 8 of June.

-Rui

[Raabe-Verlag]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

In that case it’s necessary, got another topic with the same situation. Will let you know when we have a stable solution.

-Rui

[brainblaze]

Bump. Same issure here. The editor strips out all tags (h1, h2, b, etc.). I posted this under another topic.

[Rui Guerreiro – SUPPORT]

We didn’t manage to release the update last night because we found an additional error, we will release the update in a few hours.

Delete the current SwiftFramework and install this one.
https://www.dropbox.com/s/85w91ur6amhepun/swift-framework-wp_4_8.zip?dl=0

After installing this version, clear the browser cache.

Thanks

-Rui

[Raabe-Verlag]

It seems like the problem has been resolved with the latest update.
Thank you.

[Rui Guerreiro – SUPPORT]

No problem. Glad it’s sorted.

-Rui