New Landing How can we help? Atelier Urgent: Social links all weird

Viewing 15 posts - 1 through 15 (of 43 total)
  • Posted in: Atelier
  • #326057
    HanneTBH
    Member
    Post count: 102

    The social links on my product pages suddenly look all weird after I added some extra text to the product names (what I added is the heart and what is written in italics. Is there any way to fix this without having to change the product names back?

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    #326066
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look. Looks like you have created a HTML error, be sure you have closed any custom HTML tags.

    Thanks.

    #326096
    HanneTBH
    Member
    Post count: 102
    This reply has been marked as private.
    #326099
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you update the theme to the latest version? Update also the SwiftFramework.
    https://cl.ly/13331p1t1y1Z/Image%202017-05-26%20at%2010.54.43%20AM.pnghttps://cl.ly/1R3p3s2J462E/Image%202017-05-26%20at%2010.55.03%20AM.png

    After that clear the cache and test again to see if the issue remains.

    -Rui

    #326100
    David Martin – Support
    Moderator
    Post count: 20834

    Also add the WP username?

    #326102
    HanneTBH
    Member
    Post count: 102
    This reply has been marked as private.
    #326106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I have looked at what you changed in the child theme and it’s safe to update the theme.

    -Rui

    #326108
    HanneTBH
    Member
    Post count: 102

    Great, thanks! Now everything is updated (and btw wp tells me that the theme contains outdated copies of woocommerce files)!

    #326112
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I don’t see that in the Woocommerce system status, it seems to be everything ok.
    https://cl.ly/0f3K3X3I3e0z/Image%202017-05-26%20at%2011.23.09%20AM.png

    Can you provide me a link for the social icons issue?

    -Rui

    #326116
    HanneTBH
    Member
    Post count: 102

    It’s on all the product pages, such as this one:

    http://www.naturalglow.no/produkt/whamisa-organic-flowers-water-cream/

    #326117
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s cause by the html in the title, you should have that in the titles.

    https://cl.ly/1s422c0u2G3N/Image%202017-05-26%20at%2011.39.56%20AM.png

    -Rui

    #326119
    HanneTBH
    Member
    Post count: 102

    Oh, no! I see.
    I only added that because I would love to have a short 3-5 word description along with the product name on the shop pages such as http://www.naturalglow.no/shop/
    Is it possible to have that in a smarter way not involving the title?

    #326120
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Maybe you can place that 2nd line in the product description and we can adjust the space between the title and the product description(red area in the screenshot).

    https://cl.ly/3I1F273f1x1f/Image%202017-05-26%20at%2011.59.07%20AM.public.png

    -Rui

    #326124
    HanneTBH
    Member
    Post count: 102

    Will that show up on the overview pages, though, such as http://www.naturalglow.no/shop/ and http://www.naturalglow.no/produktkategori/vegansk-hudpleie/ and similar pages?

    #326126
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    no, that was only for the product page.
    Something like that would require custom work to achieve it.

    There is always a chance to keep the titles like they are now and remove the social links and place your own links inside the product description.

    -Rui

Viewing 15 posts - 1 through 15 (of 43 total)

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