New Landing How can we help? Cardinal URGENT – Opt-In Form does not Load on Home Page

Viewing 15 posts - 46 through 60 (of 65 total)
  • Posted in: Cardinal
  • #264414
    David Martin – Support
    Moderator
    Post count: 20834

    You would add a new Row to the top of the Page, then within the Row, add a Text Block from the page builder.

    Thanks.

    #264418
    NiikaQ
    Member
    Post count: 129

    ok

    #264420
    David Martin – Support
    Moderator
    Post count: 20834

    The spacing looks fixed now: http://www.ayurmama.com/

    http://d.pr/i/1420H

    Thanks.

    #264421
    NiikaQ
    Member
    Post count: 129

    ahhh MUCH BETTER.
    The text over photos is all small now, but at least things aren’t broken.
    Do you want to recommend best protocol for the order of: theme + WP updates and re-activating plug-ins?
    We can work on it tonight – while you are all sleeping…

    #264422
    NiikaQ
    Member
    Post count: 129

    Blog posts lost their formatting – loading a second on the page
    http://www.ayurmama.com/nervous-or-nourished/

    Do you want me to start a whole new thread – per issues? – as we find things that haven’t recovered from whatever it was that happened?

    #264431
    David Martin – Support
    Moderator
    Post count: 20834

    Can you further explain what you mean, lost formatting? Please add a screenshot of what you refer to.

    – David.

    #264590
    NiikaQ
    Member
    Post count: 129

    Sorry – my mistake. It looks OK.

    Let’s clean things up before moving forward so we don’t have to revert and lose content updates again.

    Shall we delete old DANTE theme and all “twenty” WP themes?

    Is “Layer Slider” something we are using and need to keep and if so – why do we not have/how do we gain access to it?

    What about Revolution slider and ajax plugins?

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    #264596
    NiikaQ
    Member
    Post count: 129

    We let go of our developer support – WPCurve.
    Not happy with this recent situation.
    Will hire a new developer.

    Meantime, we have to move forward so please explain:
    with each change involving updates, plug-ins or css code, we want to check for code conflicts before proceeding.
    How do we do that?

    #264597
    NiikaQ
    Member
    Post count: 129

    Taking this step by step.
    Just reactivated Yoast SEO plug-in.
    How do we confirm no code conflicts?

    #264599
    David Martin – Support
    Moderator
    Post count: 20834

    If the old theme is not active and not powering the child theme then you can likely get rid of it, i’d suggest you keep the Twenty16 theme on your server, the rest can go.

    The Layer/Rev Slider are premium plugins bundled with the theme, that is up to you if you wish to keep them.

    Thanks.

    #264610
    NiikaQ
    Member
    Post count: 129

    If you stayed at task late, put in extra time or effort yesterday to get our site back up – Special Thanks!!
    Appreciate the service.

    #264611
    NiikaQ
    Member
    Post count: 129

    Never mind – this is a codecanyon plugin for parallax effect – deleted it.

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    #264614
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, it would not work as it’s not a purchase code for the plugin.

    The plugins that come with the theme are distributed by us as is, we bundle the latest updates within each theme update so you get the update notice.

    If you want to actually enter a purchase code, you will need to buy one for the plugin from the plugin author. That will allow you to access the plugin author support.

    Thanks.

    #264616
    NiikaQ
    Member
    Post count: 129

    yeah – i got that – thanks!

    #264621
    NiikaQ
    Member
    Post count: 129

    OK – so important question.
    After deleting “LayerSlider,” dashboard has this message:
    >>This theme recommends the following plugin: LayerSlider.<<

    Can you help me understand? If this plugin isn’t bundled with Cardinal, why is it recommended?
    To add parallax effect if desired?

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