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New Landing › How can we help? › Atelier › URGENT – continuing problems with wishlist
- This topic has 3 replies, 2 voices, and was last updated 9 years by David Martin – Support.
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Posted in: Atelier
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November 3, 2015 at 6:18 am #225271
Hi guys. I have contacted you before a couple of times regarding missing “Add to basket” button on my wishlist. In order to solve this fast, I hoped it would help buying the pro-version of the price of 79 USD. However, it turned out there is something else wrong. Cos this displayed just the same!
The plug-in developer YIT wishlist, points out that you do not support the pro-version. It took me 20 days (!!) to get em to make a fix, pointing to the new wishlist. However, I lost it all upon latest update of the theme, as it overwrote some code.
Is it possible you can find a solution to this as soon as possible, please?
I have added my mail-correspondance and the the deveoper’s comments below:
Thanks
PeterPS, and for reference I tested in Twenty Thirteen etc. and it worked, so error was only on your theme… :0S
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Giuseppe Madaudo (Your Inspiration Themes)
Nov 2, 21:03Hi Peter,
I did it again the change, had lost everything because your theme has again overwritten the template wishlist.
In practice, the developer of the theme did not make the compatibility with the premium version of the wishlist and maintains an old template.
To operate again wish I went to/wp-content/themes/atelier/woocommerce and I renamed the file of your theme wishlist.php so does not read this file and goes to look for what the wishlist in the plugin.
You should tell the developer of the theme because every time update your theme you lose the changes.Best regards.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Nov 2, 20:58Request #66255 “Cart is not displaying and I get…” was closed and merged into this request. Last comment in request #66255:
Thanks, but this time, please make sure that the case is actually solved. It has taken me about one month now…
Attachment(s)
wishlist.psd
wishlist.jpg
Once selected, text should be “View wishlist”.png
Screen Shot 2015-10-23 at 21.37.14.png
Screen Shot 2015-10-23 at 21.37.53.png
Peter Pack
Peter Packroff
Oct 29, 19:53Hi there
The second I update my WP theme, I loose every single settings from the wishlist page. I need to either know how you enabled it, or I need to go with another wishlist-plug-in. This is too unstable and insecure. I am happy we didnt go online yet.
Thanks
Peter
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Oct 28, 11:43Hi Peter,
Now the link dont’t show. 😉How about the widget, I understand your need but at the moment it is not possible.
I can ask the developer if in a future update of the plugin can do. 😉Have a nice day.
Greetings.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Peter Pack
Peter Packroff
Oct 28, 11:16Hi again
I love the widget. And it is important. But if a customer has 10 wish lists – which WILL be the case with these customers for this shop, then the list will be extremely long. And I need to find a way to work around that. Cos I will need a way to display both. And with 10 wish lists its not gonna work.
Thanks
Peter
Peter Pack
Peter Packroff
Oct 28, 11:13Yes please – as long as nothing is public, the public option will never be relevant.
Thanks
Peter
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Oct 28, 11:00Hi Peter,
The widget was created to show the links of various wishlist and this is his behavior.For “Is there a way I can 100% deactivate the choice of “Public/ privat” settings? ” I can hide the link if you want.
Let me know.
Greetings.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Peter Pack
Peter Packroff
Oct 28, 10:49Hi again
One more thing:
I just noticed that the wish lists are posted in the sidebar. Why is that? At least they should be like level 2, so it would work as a dropdown menu?
Thanks
Peter
Attachment(s)
Screen Shot 2015-10-28 at 10.34.41.png
Peter Pack
Peter Packroff
Oct 28, 10:34Hi again
Updating the links worked. Thanks.
Questions:
Is there a way I can 100% deactivate the choice of “Public/ privat” settings? My customers are all B2B and they have absolutely no interest in displaying anything to the public.
When I create a new wishlist, I see the “Public” text on top of the create-button. On hover it behaves as a link, but cursor does not change shape (turn into arrow) and I have no options of choosing public vs. Private. How do I fix this??
Can I somehow overwrite/ translate the URLs? They currently display only in English.Thanks
Peter
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Oct 28, 10:22Hi Peter,
Try to set permalinks to default then turn them back on your current setting in Settings > Permalinks
LEt em know.
Greetings.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Peter Pack
Peter Packroff
Oct 27, 21:19OK. I changed the wishlist page (again, because this is a DK site), but when I do so the page fails. Why is this not working?
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Oct 27, 15:09Hi Peter,
controls now. The problem is that the author of your theme has made compatibility only wishlist free and with no premium.
Check now and let me know if it fits. For graphical things you should contact the author of the theme, which overwrites the template wishlist premium with that of free and so many features were not visible.Let me know.
Greetings.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Peter Pack
Peter Packroff
Oct 27, 13:50Hi there
Wow – the whole site had misbehaved and crashed. I have no idea why! So had to roll it back 1 day.
Its fine now.
Cheers
Peter
Giuseppe M
Giuseppe Madaudo (Your Inspiration Themes)
Oct 27, 12:25Hi Peter,
dev.mammam.io/fuglsangSupport
Aalia@123with these data can not log in. Please check.
LEt me know.
Greetings.
Giuseppe.Your Inspiration Themes
Please, check the themes documentation and videotutorials if you need help with our themes.
Do you want to thank us? Check our Amazon wishlist or gift us an Amazon coupon.
Do not forget to rate us on Theme Forest and follow Sara_p and YIThemes.com to be updated about our works.Thank you!
Peter Pack
Peter Packroff
Oct 27, 11:02URGENT!!!
I have tried and receive help on this issue for 20 days now, without success. If this issue is not fixed today, I will need a full refund of 79USD, and I will need to find another plug-in which does the job.
1. I have made a fully complete design of how I expected the wishlist page to look like. The plug-in came bundled with the theme, and on Atelier’s demo-version you can see how good it looks. However, it totally fails on mine! Also I have sent you descriptive screendumps which should help you out, but with no response!
2. I get 2 ugly lines on top (black). I have no idea how and why this is/ should be displaying like that!
3. The side-panel widget/ option is not working or displaying on the wishlist page.
4. I tried and create my own wishlist page so that I get the right looking URL. I dont like the WISHLIST in the URL. However, when inserting your short code, the entire design fails big time.
5. My problem from the very beginning is that I dont get any ADD TO CART button.
Also, if you are able to fix this, I need to know what you have done and how. Otherwise your changes may be overwritten, and I wont be able to help myself next time, and will yet again depend on your help.
Please help me out asap.
November 3, 2015 at 11:11 am #225326Hi there,
Unfortunately that customisation is beyond our scope of support as it is more work than a small customisation. We only provide support for theme issues, and at times basic customisations. While we’d love to be able to support every customisation request, we simply don’t have the time. We recommend that you seek a freelance developer if you need to make that customisation: http://www.swiftideas.com/customization/
Cheers,
DavidNovember 3, 2015 at 11:18 am #225330Hi again
I paid a developer meanwhile to fix it. BUT it is a problem of the theme (see other bug) that the wishlist simply does not display…
Thanks
Peter
November 3, 2015 at 11:30 am #225341Hi Peter,
The wishlist is working fine for me, please test here: http://swiftideas.com/
Thanks,
David. -
Posted in: Atelier
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