New Landing › How can we help? › Cardinal › Uploading Cardinal Theme Failure

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    Posted in: Cardinal
  • April 12, 2016 at 11:41 am #260929
    Sport Environment
    Member
    Post count: 5

    Tried a few times to upload Cardinal theme to WP, but gets to 100% and then gives a failure message.
    Its a new install.
    Can you help?
    Conrad

    April 12, 2016 at 11:52 am #260933
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What failure message?

    – Kyle

    April 12, 2016 at 12:52 pm #260940
    Sport Environment
    Member
    Post count: 5

    IT JUST SAYS WORDPRESS FAILURE NOTICE AND THEN ASKS IF I WANT TO TRY AGAIN…

    April 13, 2016 at 11:22 am #261153
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you grab a screenshot of this, I have not seen this error before – you may have a hosting restriction so please also contact your host regarding this.

    Thanks.

    April 15, 2016 at 10:33 am #261676
    Sport Environment
    Member
    Post count: 5

    Hi David
    Sorry for the slow reply, I was pulled away onto something else.
    After googling the issue, I found that I needed to unpack the zip and load the theme individually.
    All sorted now thanks

    Conrad

    April 15, 2016 at 10:43 am #261682
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad you got it sorted.

    Thanks.

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