uploaded web font not rendering

[njmartell]

I just purchased a licence to 2 web fonts from fontshop.com

I have uploaded them in the custom font area and they are showing up in the back end but not rendering on the page.

I tried adding the code provided by fontshop to a header.php in the child theme but that did not work either.

I had previously uploaded a webfont and it worked without issues. Wondering if I have done something wrong here?

[Kyle – SUPPORT]

Hi

If it’s a webfont then I imagine you will need to load it through a script, that’s probably why it’s not showing up. Did you add to the header.php file before the closing </head> tag?

– Kyle

[njmartell]

Hey Kyle, yes I did put that code in the header.php (in the child theme) above the closing tag.

The font files are: .eot .woff2 .woff and .ttf – which one(s) should I upload?

The last web font I tried, I just uploaded in the theme options font area and it worked without any issue.

[David Martin – Support]

Hi,

Simply add .eot .woff2 .woff and .ttf to a zip folder and upload the Theme Options => Font Options.

No need to add any code to your site via a child theme for this.

– David.

[WEswift]

Team – I’ve uploaded custom fonts and they’re not displaying for me in two different contexts. I selected Avenir Next Regular to be the custom font used for H1 thru H6. See: http://bit.ly/2jzRdHe Also, the font isn’t appearing when I assign that font via the theme’s custom css area, for example:

.text-intro
{
    font-size: 36px !important;
    line-height: 125% !important;
    font-weight: normal;
    font-family: "Avenir Next Regular";
}

Thoughts? Thanks in advance.
-Paul

[David Martin – Support]

Please create a new thread so you can privately post your WP URL/login details for us.

Also, your web inspector JS console will help you out:

[WEswift]

David – I deleted the custom fonts and attempted to re-add them. I’m encountering errors with this process and I have a separate forum post for this. Thanks again for the assist.

[Rui Guerreiro – SUPPORT]

ok. No problem.

-Rui