New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Upload theme – File size too large

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    Posted in: Neighborhood
  • July 6, 2013 at 12:15 pm #10544
    jess3228
    Member
    Post count: 11

    Hi my name’s Jess.

    Thanks for the beautiful theme, its what I’ve been looking for to update my online store with.

    I have tried uploading the ‘neighbourhood.zip’ file in my wordpress admin but it continually says the file size is too large.

    Can you please help?
    Thank you

    Jessica Stott

    July 8, 2013 at 10:10 am #10661
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Jessica,

    Glad you like the theme!

    Sounds like you need to ask your host to increase the PHP memory upload limit, that would be my first option of advice. Alternatively, have you tried uploading the folder via FTP?

    – Ed

    July 8, 2013 at 10:57 am #10675
    jess3228
    Member
    Post count: 11

    Hi Ed,

    Thanks very much for your advice. I thought FTP might work and installed it successfully yesterday 🙂

    I’m actually having another problem, the ‘add to cart’ button is not showing up on the product pages. I have posted a support question about this topic, I’d be greatly appreciative if you had any advice so i can get my store back up and running.

    Thanks again,
    Jessica Stott

    July 8, 2013 at 11:26 am #10688
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great!

    Will check your other ticket.

    – Ed

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    Posted in: Neighborhood
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