New Landing How can we help? Themeforest Theme Support Dante Upgrade Issues from 2.62 to 2.63

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Dante
  • #98428
    iammyal
    Member
    Post count: 42

    Hi,

    I just upgraded to 2.63 from 2.62 but then my site disappeared.
    A blank page for the admin and the front end.
    I had to re-upload Dante version 2.53 and the site is back up.
    Not sure what happened.

    #98436
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    We are aware of this issue and will let the developer know as soon as he comes online

    – Kyle

    #98454
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Just pushed version 2.54 to try and fix the issue, please could you update and check?

    – Kyle

    #98535
    iammyal
    Member
    Post count: 42

    2.64 seems to be working now

    #98536
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! ๐Ÿ™‚

    – Kyle

    #102001
    tynus
    Member
    Post count: 170

    I am getting all kinds of eerors with the latest update to dante 2.64.

    I now get suddenly “Warning: Division by zero in /home/(mydomain)/public_html/wp-content/themes/dante/woocommerce/content-product.php on line 31”

    Woocommerce version 2.1.12
    woocommerce (nl) version 1.1.4
    Dante version 2.64

    I need urgent help please

    #102006
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    #102008
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    #102015
    tynus
    Member
    Post count: 170

    I’ve placed the following file from dante 2.62: dante/woocommerce/content-product.php into my child theme, and the error is gone. So there must be something wrong with the content-product.php of Dante 2.64.

    Maybe this helps

    #102045
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you for letting us know! Let me forward it to the developer!

    #102148
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @tynus,

    Thanks for letting us know about this, something must have changed with the WooCommerce update, but we have since resolved the issue and it will be included in the update tomorrow.

    Thanks,

    – Ed

    #102645
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    #103452
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @tynus,

    Very odd. We don’t have anyone else with this issue, and I can’t replicate it here – I can only assume this must be a setting on your install or plugins. Checked here and seems to be a plugin issue, can you try disabling all plugins to test?

    http://wordpress.org/support/topic/plugin-woocommerce-warning-division-by-zero
    http://wordpress.org/support/topic/woocommerce-problem-warning-division-by-zero-in-line-33-and-line-35

    – Ed

    #103500
    tynus
    Member
    Post count: 170

    Hi Ed,
    I’ve done a complete cache clean up, also clicked on “delete cache” in wp admin, and then all of the errors were gone.

    So the 2.65 update is working fine now, also together with the latest woocommerce plugin(s).

    So it must have been a cache problem then ๐Ÿ™

    Thank you for your help.

    #103529
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it!

    – Ed

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