Viewing 4 posts - 1 through 4 (of 4 total)
  • #31013
    ashloudon
    Member
    Post count: 12

    Hi,

    When I try to update via the back office I get the following error message:

    An error occurred while updating Neighborhood: The package could not be installed. The package contains no files.

    I think I need to upgrade as I’m having an issue with the SUper Search. Please advise.

    #31526
    Melanie – SUPPORT
    Member
    Post count: 11032

    Sounds like you are uploading the wrong files. Can you tell me what exactly you are trying to upload?

    #33156
    ashloudon
    Member
    Post count: 12

    I’m trying to perform the update via the back office.

    #33617
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you please download the theme from your themeforest Downloads section and upload it via FTP to wp-content > themes and replace the old version? Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)

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