UPDATING THEME

[acreattiva]

Hello,

This question can be too obvious for many of you but please I need your help.
I would like to update the theme but realised I did not make a childtheme. Now I am almost finished with my web. If I update, I will lose all Pages, products, images uploaded, etc?

Please explain. Thanks and sorry for my question.

[Melanie – SUPPORT]

You won’t lose any content set up via the wp-admin dashboard. Posts, Pages, Comments, Links etc.

[emendesign]

I updated as well this morning and my page will only load up until <div id=”container”> and nothing past that.

Any suggestions for trying to get the whole page to load again?

Here is what I am talking about:
http://bebetterservices.reliefpress.com/

[emendesign]

I have since reverted back to the older version of the theme and am back up and running. However, if I update again I will have the same problem.

Please let me know what needs to be done before updating to the newest version of the theme without impacting anything.

Thanks.

[Cosmin – SUPPORT]

Updating should work fine, but maybe there was an error while doing so and some files were not properly copied over.

Can you try again, please? Alternatively, you could also try updating manually (by downloading the latest version from your ThemeForest account and uploading it via FTP)

Regards,
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Cosmin – Support